Table of Contents [2:40] Introduction to Grainne Maycock [33:43]Full Podcast Episode [2:19] Episode Highlights Video [1:51] Internal Alignment As the Fastest Momentum Lever [6:23] How Executive Growth Comes From Holistic Decision-Making [9:11] Building Trust Through Transparency and Open Communication [4:02] How Voice of Customer Prevents Costly Scaling Mistakes [4:30] Operationalizing the Voice of Customer Beyond Metrics [0:41] Making the Strategy Stick Through Repetition and Communication [0:58] Short - How Voice of Customer Prevents Costly Scaling Mistakes