What’s Inside [3:20] Introduction to Juliano Giannerini [26:26] Full Podcast Episode [2:06] Highlights Video [7:22] Turning Invisible IT Work Into Business Wins [3:27] Preventing IT Firefighting With Predictive Ops [2:52] Stopping Spot Solutions From Inflating Overhead [1:31] Controlling Shadow IT and AI From Creating Unfixable Tools [3:45] Making Efficiency A Survival Advantage In Construction [1:01] Building Better IT Outcomes Through Deep Listening [0:48] Short - Turning Invisible IT Work Into Business Wins [0:43] Short - Preventing IT Firefighting With Predictive Ops