What’s Inside [0:18] Introduction to Neelam Sandhu [28:33] Full Podcast Episode [2:04] Evolving Sales Landscape with Customer-Centric Sales Strategies [5:00] Building Strong Customer Relationships Through Customer Success [4:55] Balancing Customer Success and Business Growth Through Genuine Care [4:44] Building a Customer-Obsessed Team for Market Advantage [3:43] Enhancing Customer Support Teams Through Effective Support Strategies [1:44] From Support to Sales: Making Seamless Deals Happen [1:26] Service Productization: Customer Success Drives Sales Productivity [1:04] Investing in Customer Success to Boost Engagement and Revenue [0:59] Balancing Customer Success and Business Growth Through Genuine Care [0:47] Service Productization: Customer Success Drives Sales Productivity