(3:48 Video) Success Hinges on People in Your Contact Center “Hire the right people, develop them properly, make sure that there is a strong connection to sales and to your customer, and pay them right.” —FLORIAN SCHRÖDER
![Florian Schröder - “Transforming Contact Centers: From Cost to Value Centers" - Page 11](/cdn-cgi/image/width=600,quality=80,format=webp/https://cdn.relayto.com/images_originals/66048ccc99ab1.jpeg)
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(3:48 Video) Success Hinges on People in Your Contact Center “Hire the right people, develop them properly, make sure that there is a strong connection to sales and to your customer, and pay them right.” —FLORIAN SCHRÖDER
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