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(1:59 Video) Agent Satisfaction: A Key to Customer Experience Success “If your team members aren’t happy and feel like they’re growing, it’s going to be hard for them to deliver an exceptional customer experience and to grow with you the way you need them to grow.” -CANDACE WALLACE

Candace Wallace - "CCOs: Why Advocate for Downward CSAT Trends" - Page 10 Candace Wallace - "CCOs: Why Advocate for Downward CSAT Trends" Page 9 Page 11
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