Bennett Potter - "The Whys and Hows of Reverse Engineering Customer Support"

Bennett Potter, Associate Provost and Dean at Oklahoma State University, underscores the importance of broadening the mission of international engagement offices. He advocates for innovation, proactive advocacy, and exploring new opportunities. Through projects like the Afghan family initiative and global trade partnerships, he illustrates the transformative community impact and funding success that can be achieved.

WOW-24-7

Contact Centers