What’s Inside [2:38] Introduction to Bennett Potter [30:26] Full Podcast Episode [5:19] Utilizing Research to Revolutionize Customer Experience [4:42] Overcoming the Abandonment Problem Through Cultural Transformation [2:58] Embracing External Voices to Uncover Business Challenges [6:35] Simplifying Processes and Embracing Virtues for Efficiency [4:35] Translating Curiosity Through Organizational Learning and Alignment [1:41] Simplifying Vision and Embracing Ignorance for Infinite Growth [0:55] Short – Utilizing Research to Revolutionize Customer Experience [0:37] Short - Embracing External Voices to Uncover Business Challenges