What’s Inside [0:40] Introduction to Andreas Janssen [21:43] Full Podcast Episode [3:41] Insights Beyond Data: Human Brain's Strength vs. AI [4:09] Optimizing Customer Care: AI Empowering Human Agent Roles [4:01] Harnessing Customer Service for Valuable Business Insights [2:14] 1-10 Rating: Importance of Customer Service in Company’s Growth and Support [3:23] Leveraging Customer Service for Competitive Advantage [0:57] Short - Insights Beyond Data: Human Brain's Strength vs. AI [0:38] Short - Leveraging Customer Service for Competitive Advantage