Shorts “The more comparable my product gets, the more important customer support and my relationship with customers become. It's easy to understand conceptually, but difficult to realize.” —ANDREAS JANSSEN Andreas Janssen - "Why Humans Outshine AI in CX Leadership” Page 11 Page 13Video Player is loading.Play VideoPlayMuteCurrent Time 0:00/Duration 0:38Loaded: 0.00%0:00Stream Type LIVESeek to live, currently behind liveLIVERemaining Time -0:38 1xPlayback RateChaptersChaptersDescriptionsdescriptions off, selectedCaptionscaptions settings, opens captions settings dialogcaptions off, selectedAudio TrackPicture-in-PictureFullscreenThis is a modal window.Beginning of dialog window. Escape will cancel and close the window.TextColorWhiteBlackRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentBackgroundColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentTransparentWindowColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyTransparentSemi-TransparentOpaqueFont Size50%75%100%125%150%175%200%300%400%Text Edge StyleNoneRaisedDepressedUniformDropshadowFont FamilyProportional Sans-SerifMonospace Sans-SerifProportional SerifMonospace SerifCasualScriptSmall CapsReset restore all settings to the default valuesDoneClose Modal DialogEnd of dialog window.