[5:43] 1-10 Rating: Importance of Listening to Customer Voice “It’s got to be near a 10. To be a successful business, you have to prioritize and listen to the customer. I try to establish systems for all touchpoints across our teams that capture key feedback and maintain a strong, continuous flow of information.” – Mark Humphreys
Turning B2B's Trust Gap Into Growth: Episode 235 Page 7 Page 9