Tim Wilbourn - "Reverse Engineering Revenue and Growth Success"

Tim Wilbourn, SVP Support and Customer Success at Crexendo® Business Solutions, unpacks the challenge of linking CX metrics to revenue in a Wall Street-driven world. He details strategies for setting expectations and advocating for long-term programs. Tim explains why short tenures hurt CX leaders and how to build sustained success. He shares his press-release exercise for crystal-clear goals.

WOW-24-7

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