(1:10 Video) Vision Casting: Leading Teams to Achievement “I couldn't be prouder. Teaching the business, casting a vision, and bringing people together to accomplish a particular vision—that's what's satisfying. Reaching those corporate goals that have been set for us— that's what's rewarding.” —STEVE KAAY
Steve Kaay - "CCOs: Flipping BPO Quality Perceptions On Its Head” Page 10 Page 12