SLA Episode 12s -"A Leader's Guide to Having Difficult Conversations"
In this episode of the Sales Leadership Awakening Podcast, hosts Steven Rosen and Colleen Stanley delve into mastering difficult conversations, stressing preparation and agreement on the next steps. They highlight vital emotional intelligence skills essential for navigating these dialogues effectively. Practical strategies for delivering constructive feedback and fostering growth are shared, emphasizing the importance of stating intentions and fostering psychological safety.
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Podcast: “A Leader’s Guide to Having Difficult Conversations” Co-Host: Colleen Stanley Co-Host Steven Rosen
What’s Inside: Introduction Full Episode Video Full Episode Audio Full Episode Transcript Full Episode Article 2:42 Summary Video YouTube Short
“A Learner’s Guide to Having Difficult Conversations” In the Sales Leadership Awakening Podcast episode, host Steven Rosen and Colleen Stanley delve into mastering difficult conversations, stressing preparation and agreement on the next steps. They highlight vital emotional intelligence skills essential for navigating these dialogues effectively. They also shared practical strategies for delivering constructive feedback and fostering growth, emphasizing the importance of stating intentions and fostering psychological safety.
FULL EPISODE “If this is an important discussion that we want to help someone get better on our team, taking the time to think it through, to prepare what you want to say, how you want to say it, you’re going to get much better results.” - Steven Rosen
FULL EPISODE:Topics Covered Preparing for Difficult Conversations The Role of Emotional Intelligence Constructive Feedback for Growth Bridging the Gap: Belief Systems and Preparation
(2:42 Video) “Essential Steps for Mastering Difficult Conversations” "When people make a commitment, they're more likely to honor it. If I'm committing to the action I'm saying, ‘I'm going to do this,’ the more likely that it will happen." -COLLEEN STANLEY
YOUTUBE SHORT: Five Steps to Overcoming Difficult Conversations “There's a direct correlation between how much you prepare and how well the conversation goes. As part of emotional intelligence, part of what you want to do is make sure your message is being heard because sometimes people shut down when you're having that conversation, or they're hearing something different.” - Steven Rosen
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