Peter Mullen "Client & Partner Collaboration: From Startup Innovations to BPO Excellence"

(3:22 Video) Making Every Customer Touchpoint Priceless β€œFor most B2C businesses today, the only remaining human touchpoint is the customer service agent. Every second counts, every engagement counts. What are you doing to make every moment of that count?” - Peter Mullen

Peter Mullen "Client & Partner Collaboration: From Startup Innovations to BPO Excellence" - Page 7 Peter Mullen "Client & Partner Collaboration: From Startup Innovations to BPO Excellence" Page 6 Page 8
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