(3:12 Video) Unlocking Success: Assessing and Readapting Business Processes “We have to continue reinventing how we do things. Customer behaviors and expectations change, so we must stay on top of that.” -PAT FERDIG
![Pat Ferdig - “CCOs: Tackling Systematic Resistance to Accepting Subpar Performance” - Page 7](/cdn-cgi/image/width=600,quality=80,format=webp/https://cdn.relayto.com/images_originals/6655f4599ee31.jpeg)
(3:12 Video) Unlocking Success: Assessing and Readapting Business Processes “We have to continue reinventing how we do things. Customer behaviors and expectations change, so we must stay on top of that.” -PAT FERDIG
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