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(0:48 Video) Transform Customer Interactions into Insightful Data Reports “Find all those data points, and if you can’t measure something, figure out how to measure it. This way, you can report on the real issues to your customers.” —MICHAEL FULVIO

Michael Fulvio - “Why You Shouldn’t Be Obsessed with CSAT” - Page 13 Michael Fulvio - “Why You Shouldn’t Be Obsessed with CSAT” Page 12 Page 14
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