AI Content Chat (Beta) logo

(1:48 Video) Turning Incident Rates into Positive Customer Engagement “We're trying to open our customer’s perspective beyond just the incidents where they reach out to us. We're seeing a positive response on social media that goes beyond just discussions about orders.” —MICHAEL FULVIO

Michael Fulvio - “Why You Shouldn’t Be Obsessed with CSAT” - Page 9 Michael Fulvio - “Why You Shouldn’t Be Obsessed with CSAT” Page 8 Page 10
Video Player is loading.
Current Time 0:00
Duration -:-
Loaded: 0%
Stream Type LIVE
Remaining Time 0:00
 
1x
    • Chapters
    • descriptions off, selected
    • captions off, selected