(0:39 Video) Short – Success Essentials: Trust in BPO Partnerships “If you do not have a trusting working relationship with your BPO partner, you’re flying blind.” -LAUREN VOLPE Lauren Volpe - "Creating Contact Centers that Directly Impact Company Performance" Page 12 Page 14Video Player is loading.Play VideoPlayMuteCurrent Time 0:00/Duration 0:39Loaded: 0.00%0:00Stream Type LIVESeek to live, currently behind liveLIVERemaining Time -0:39 1xPlayback RateChaptersChaptersDescriptionsdescriptions off, selectedCaptionscaptions settings, opens captions settings dialogcaptions off, selectedAudio TrackPicture-in-PictureFullscreenThis is a modal window.Beginning of dialog window. Escape will cancel and close the window.TextColorWhiteBlackRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentBackgroundColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentTransparentWindowColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyTransparentSemi-TransparentOpaqueFont Size50%75%100%125%150%175%200%300%400%Text Edge StyleNoneRaisedDepressedUniformDropshadowFont FamilyProportional Sans-SerifMonospace Sans-SerifProportional SerifMonospace SerifCasualScriptSmall CapsReset restore all settings to the default valuesDoneClose Modal DialogEnd of dialog window.
Lauren Volpe - "Creating Contact Centers that Directly Impact Company Performance" Page 12 Page 14