What’s Inside [3:44] Introduction to Kimberly Agin [30:30] Full Podcast Episode [3:12] Episode Highlights [4:54] From Metrics To Meaning That Drives Action [2:24] Upskilling Talent by Letting AI Handle Low-Value Tasks [4:48] Building A Trusted Data Asset For AI Readiness [1:48] Treating Data Like A Useful Everyday Product [4:11] Unlocking Unstructured Data For Enterprise Insight [3:18] Unifying Team Under a Modern CX Factory [1:29] Take Data Seriously: Invest, Govern, Productize [0:58] Short – Building A Trusted Data Asset For AI Readiness [0:57] Short - Unlocking Unstructured Data For Enterprise Insight