(0:38 Video) Short - How to Transform Perceptions from Cost to Value Centers “The contact center doesn’t live outside your business if you look at it from a holistic POV. Everything you’ve been doing, from product development to logistics, supply chain, and marketing, is for your customer.” — GEMMA DEPALMA
![Gemma DePalma - "Creating the Ideal Hybrid Customer Happiness Team" - Page 21](/cdn-cgi/image/width=600,quality=80,format=webp/https://cdn.relayto.com/images_originals/662faeb9c4fb3.jpeg)
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