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(0:36 Video) Short - Continual Contact Center Inclusion Fuels Business Growth “There is so much information that you can mine from the customer service team, whether they’re outsourced or not.” — GEMMA DEPALMA

Gemma DePalma - "Creating the Ideal Hybrid Customer Happiness Team" - Page 20 Gemma DePalma - "Creating the Ideal Hybrid Customer Happiness Team" Page 19 Page 21
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