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(1:07 Video) How to Transform Perceptions from Cost to Value Centers “The contact center doesn’t live outside your business if you look at it from a holistic POV. Everything you’ve been doing, from product development to logistics, supply chain, and marketing, is for your customer.” - GEMMA DEPALMA

Gemma DePalma - "Creating the Ideal Hybrid Customer Happiness Team" - Page 18 Gemma DePalma - "Creating the Ideal Hybrid Customer Happiness Team" Page 17 Page 19
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