(3:00 Video) Hire for Character, Train for Skills “If they understand that what they do has critical importance for the company, the success of the company overall, they’re going to probably be a lot happier in what they do because they see themselves as a vital part of that success.” —FLORIAN SCHRÖDER
Florian Schröder - “Transforming Contact Centers: From Cost to Value Centers" Page 8 Page 10Video Player is loading.