Full Episode “If you manage the customer’s loyalty today, you influence tomorrow’s success.” —FLORIAN SCHRÖDER
![Florian Schröder - “Transforming Contact Centers: From Cost to Value Centers" - Page 4](/cdn-cgi/image/width=600,quality=80,format=webp/https://cdn.relayto.com/images_originals/66048cc8c43be.jpeg)
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Full Episode “If you manage the customer’s loyalty today, you influence tomorrow’s success.” —FLORIAN SCHRÖDER
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