(1:28 Video) Embracing the Working Backwards Technique “You always start with the problem or the results you want to achieve and then trace your steps backward to the present day. This way, every milestone, every deliverable, and everything is very well mapped.” - VIVIAN MALANDRIN
Vivian Malandrin - "Amazon’s Lessons from Adopting Customer Obsession as a Core Principle" Page 11 Page 13