[2:31] Connection First, Then Mission Alignment “Internal chaos starts with not taking the time to get to know each of our colleagues. Get to know them and understand where they're coming from, where they want to go, and where they are today. If you can do that, it becomes a lot easier to connect the mission of the company, and with a lot of that alignment, chaos goes away because people give the benefit of the doubt positively.” – Chris Green

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