The Pre-Decision Playbook: Building Trust Before B2B Buyers Choose

Emily Askham, CMO at Natixis Investment Management, explores the crucial role of marketing in building trust within the B2B financial sector. She highlights strategies for fostering credibility, including voice-of-the-customer programs and third-party research. The discussion also covers proactive problem-solving and CX-driven differentiation for long-term success.

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      The Pre-Decision Playbook: Building Trust Before B2B Buyers Choose - Page 17