EPISODE: A Podcast with Erich Gazaui Erich Gazaui, Chief Information Officer at Papa, explains why intelligence architecture now drives how quickly and effectively a business can make decisions. He breaks down why systems only matter when information is accurate, accessible, and actually used correctly across teams. He warns that spreadsheets and disconnected processes quietly create stale assumptions that lead to flawed decisions. He also shares how CIO leadership shifts from support work to a mandate that enables better outcomes across the organization.