Full Episode: Topics Covered 1. The Power of Dedication and Motivation 2. Retention: The Key to Success 3. Cultivating a Culture of Excellence
Steve Kaay - "CCOs: Flipping BPO Quality Perceptions On Its Head” Page 4 Page 6
Steve Kaay - "CCOs: Flipping BPO Quality Perceptions On Its Head” Page 4 Page 6