(4:50 Video) Owning Your Worth and Advocating for Customer Value as a CX Leader “We, as CX leaders, have been pushed down. Our self- confidence and self-worth in our careers have been devalued because we are told we're replaceable, but we are not replaceable. We are skilled. We have so much value. We prove our value every single day, and we need to own it.” - Sarah Caminiti