11 (2:14) The Importance of Data Over Anecdotes in Decision-Making “You can't make effective decisions without knowing what's going on. Without good telemetry, systems or people should provide a constant feed of information. Otherwise, you're left with management by anecdote, where recent issues grab attention, and resources are diverted to solving perceived problems that may be just blips within normal variance.”

Rob Huffstedtler - "The Pros and Cons of C-Suite Input on Data and Network Architecture" - Page 11 Rob Huffstedtler - "The Pros and Cons of C-Suite Input on Data and Network Architecture" Page 10 Page 12