(3:59 Video) The Evolving Role of Live Agents in the Age of AI “AI is only as good as the information you feed it. Agents will transform into knowledge workers, identifying gaps in information and improving documentation.” —PATRICK MARTIN

(3:59 Video) The Evolving Role of Live Agents in the Age of AI “AI is only as good as the information you feed it. Agents will transform into knowledge workers, identifying gaps in information and improving documentation.” —PATRICK MARTIN