(0:52 Video) Shifting Dynamics: Contact Centers as Strategic Assets “My agents and my contact center are the face of the business. We are the reason customers repurchase or renew.” —PAT FERDIG
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(0:52 Video) Shifting Dynamics: Contact Centers as Strategic Assets “My agents and my contact center are the face of the business. We are the reason customers repurchase or renew.” —PAT FERDIG
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