(6:17 Video) Low-Cost Surprises Create High-Value Advocacy “What was remarkable for us was the surprised customers, how valued they felt, and how strongly they believed their voice mattered.” - KATALIN FRITZ

(6:17 Video) Low-Cost Surprises Create High-Value Advocacy “What was remarkable for us was the surprised customers, how valued they felt, and how strongly they believed their voice mattered.” - KATALIN FRITZ