YOUTUBE SHORT: Stopping Survival Mode With Proactive Planning And Clear Focus “There are people in the organization wearing multiple hats, and they are in survival mode. They are just trying to get through the day, and there is no time for planning or being strategic. So, it is really about finding ways to work within those constraints to allow time to plan. It is the proactive planning that is going to set you up with the ability to execute. If you are not doing that, it can be detrimental to companies.” - TRACEY DJORDJEVIC
A Strategic Approach to Leading Change in the Contact Center Page 12 Page 14Video Player is loading.
