)XOO(SLVRGH 7RSLFV&RYHUHG ʶ˨˟˧˜˩˔˧˜ˡ˚ˀ˘˔ˡ˜ˡ˚˙˨˟˅˘˟˔˧˜ˢˡ˦˛˜ˣ˦˜ˡʵ˃˂˃˔˥˧ˡ˘˥˦˛˜ˣ˦ ʿ˘˩˘˥˔˚˜ˡ˚ʷ˔˧˔˔ˡ˗ˇ˘˖˛ˡˢ˟ˢ˚ˬ˙ˢ˥˂ˣ˘˥˔˧˜ˢˡ˔˟ʸ˫˖˘˟˟˘ˡ˖˘ ʵ˔˟˔ˡ˖˜ˡ˚ʶˢ˦˧˔ˡ˗˄˨˔˟˜˧ˬ˜ˡʵ˃˂ʸˡ˚˔˚˘ˠ˘ˡ˧˦
Henry Hildesheim - "How to Create Success Though BPO Partnerships" Page 4 Page 6