(5:14 Video) The Difference Between Hygiene and Motivational Factors “Contact centers can make a real difference by proactively engaging with customers and finding ways to increase happiness.” —FLORIAN SCHRÖDER
![Florian Schröder - “Transforming Contact Centers: From Cost to Value Centers" - Page 7](/cdn-cgi/image/width=600,quality=80,format=webp/https://cdn.relayto.com/images_originals/66048cca6cbb3.jpeg)
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(5:14 Video) The Difference Between Hygiene and Motivational Factors “Contact centers can make a real difference by proactively engaging with customers and finding ways to increase happiness.” —FLORIAN SCHRÖDER
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