)XOO(SLVRGH Ҷėǻdž҃˖ȈɅɅdžʆʔ҃˖ȈȮȮ҃ȮdžŽƷ҃ŽɅ҃dž˟ɾdžʆȈdžɅƫdžҏ҃ŽɅƷ҃Ȉʢ҃ʔʢŽʆʢʔ҃˖Ȉʢǻ҃ ʢǻdž҃˖Žˢ҃ƫʰʔʢɔȿdžʆʔ҃Žʆdž҃ŽɾɾʆɔŽƫǻdžƷҎҶ Ҟ҂8džŽɅ҂-˰ʰȿŽ Dean Czuma - POV: Contact Centers as an Investable Value Engine" Page 3 Page 5Opens Fullscreen