Dean Czuma - POV: Contact Centers as an Investable Value Engine"

(1:54 Video) Winning Through Excellent and Human-Centric Customer Experience β€œThe human factor is critical in creating a competitive distance in the environment, especially when product offerings catch up with each other.” - Dean Czuma

Dean Czuma - POV: Contact Centers as an Investable Value Engine" - Page 12 Dean Czuma - POV: Contact Centers as an Investable Value Engine" Page 11 Page 13
Opens Fullscreen
Narration