Christian Hörnebrant - "Essential Insights on the Contact Center Nudging Strategy" (12/15) — Content Strategies

Christian Hörnebrant - "Essential Insights on the Contact Center Nudging Strategy"

(3:36 Video) Rethinking Contact Center Metrics: Prioritizing Resolution Over Handling Time

Christian Hörnebrant - "Essential Insights on the Contact Center Nudging Strategy" - Page 12

Christian Hörnebrant - "Essential Insights on the Contact Center Nudging Strategy" Page 11 Page 13

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