Table of Contents • [2:47] Introduction to Todd Treml • [27:10] Full Podcast Episode • [0:00] Episode Highlights Video • [2:47] Removing Hiring Friction To Capture Market Share • [4:48] Flexible Work And Trust Keep Performers Longer • [3:36] Using AI To Reallocate Work And Gain Productivity • [1:46] Stopping Churn To Protect Service Continuity • [3:15] Third Party Calls Can Catch Early Attrition Risks • [3:30] Renewals Rise With Tools, Training, And Support • [2:20] Invest In People To Win Tomorrow • [0:58] Short - Removing Hiring Friction To Capture Market Share