CEO Growth Talks: Phillip Edwards Podcast - "From Worship Leader to CEO: Harmonizing Innovation and Business in the Digital Age"
In this episode of CEO Growth Talks, host Pete Hayes interviews Phillip Edwards, CEO of MultiTracks.com. He shares his journey from worship leader to tech entrepreneur, transforming worship with professional-quality multitracks for churches worldwide. He highlights navigating licensing challenges, expanding into global markets, and fostering innovation. Phillip also emphasizes customer connection, dynamic culture, and growth-focused strategies.
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Podcast: From Worship Leader to CEO: Harmonizing Innovation and Business in the Digital Age Phillip Edwards Founder @ MultiTracks.com
What’s Inside: Introduction Full Episode Video Full Episode Audio Full Episode Transcript Full Episode Article 4:59 Summary Video YouTube Short 1 YouTube Short 2 YouTube Short 3
FULL EPISODE
FULL EPISODE: Topics Covered Embracing Technology in Worship The Power of Customer Feedback in Driving Innovation Building a High-Performing Team Culture
(4:59 Video)
YOUTUBE SHORT: Core Values for Creating High-Performing Teams In this YouTube Short, Phillip Edwards discusses the core values that drive MultiTracks.com, emphasizing a healthy, high-performing team built on trust and accountability. Drawing from Patrick Lencioni’s "The Five Dysfunctions of a Team," he highlights the importance of customer-driven innovation, excellence, and passion in delivering impactful results.
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YOUTUBE SHORT: Finding the Right Talent to Elevate the Customer Experience In this YouTube Short, Phillip Edwards shares how MultiTracks.com fosters innovation by hiring team members who were once customers, allowing them to solve real problems. The company’s mission is to save worship leaders time for what truly matters, focusing on impactful service over financial gains while continuously improving customer experience.
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YOUTUBE SHORT: Empowering Product Innovation and Development Through Customer Feedback In this YouTube Short, Phillip Edwards explains how MultiTracks.com fosters innovation through close customer feedback. With a dedicated product and support team, they gather insights directly from worship leaders and music directors. Prioritizing customer-driven innovation, they use feedback to shape product development and improve user experience.
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