(3:24 Video) Adapting to Customer Needs: A Digital Age Success Blueprint “I think the reality is it that you’re meeting your customer base where they want you to be. And that’s what’s important in a highly digital world.” —CANDACE WALLACE
![Candace Wallace - "CCOs: Why Advocate for Downward CSAT Trends" - Page 12](/cdn-cgi/image/width=600,quality=80,format=webp/https://cdn.relayto.com/images_originals/663035d8661ad.jpeg)
(3:24 Video) Adapting to Customer Needs: A Digital Age Success Blueprint “I think the reality is it that you’re meeting your customer base where they want you to be. And that’s what’s important in a highly digital world.” —CANDACE WALLACE
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