Table of Contents [0:39] Introduction to Felix Bartels [29:51] Full Podcast Episode [3:08] Episode Highlights Video [2:28] Solving Market Complexity Through Human Connections [4:05] Listening to the Voice of the Customer for Long-Term Brand Trust [6:57] 1-10 Rating: Importance of Proactive Conversations in Business Growth [3:53] Why CMOs Earn Their Seat Through Customer Voice [1:48] Why Relationship Managers Outperform Traditional Sales Roles [4:51] Bringing Customer Voices to Market With CX Insights [1:41] Relationships Will Always Outlast Complex Strategies [1:00] Short - 1-10 Rating: Importance of Proactive Conversations in Business Growth