What’s Inside [1:21] Introduction to Ash Rhodes [23:25] Full Podcast Episode [03:30] Full Episode Highlights [6:20] Becoming an Advocate for CX as a Growth Engine to Redefine Value [6:31] Translating Customer Insights into Business Strategy [2:12] Navigating Internal Politics Inside the Company Through Trust and Transparency [2:56] Customer-Obsessed Culture: Involving CX in Every Department [2:02] Sell Your Value: Position Customer Experience and Success as Business Drivers [0:52] Short – Becoming an Advocate for CX as a Growth Engine to Redefine Value [0:54] Short - Translating Customer Insights into Business Strategy