Arvin Singh - "Why Rely on a Wireless-First Infrastructure?"

Arvin Singh, Founder and CEO at NextGen Technology Advisory, explains why businesses should adopt a wireless-first infrastructure strategy. He details how fixed wireless access and SD-WAN evolved beyond backup to deliver primary connectivity at scale. He connects reliability, latency, and capacity improvements to customer experience and profitability. He warns that clinging to wired-only assumptions risks falling behind more agile competitors.

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EPISODE: Arvin Singh Founder & CEO @ NextGen Technology Advisory Why Rely on a Wireless-First Infrastructure? Episode 28

What’s Inside [1:27] Introduction to Arvin Singh [28:28] Full Podcast Episode [2:39] Episode Highlights [3:55] From Backup To Primary: Wireless At Scale [2:51] Why Customer Experience Requires a Wireless-First Mindset [2:50] How Wireless Connectivity Directly Impacts Business Growth [4:35] Redefining Resilience with Hybrid Wireless-Wired Networks [4:19] Preparing Enterprises for Explosive Growth in IoT [4:10] Reducing IT Burden and Cost with Multi-Mode Networks [2:11] Discovering What Wireless Can Do for Your Business [0:57] Short - From Backup To Primary: Wireless At Scale [0:59] Short - How Wireless Connectivity Directly Impacts Business Growth

Arvin Singh - "Why Rely on a Wireless-First Infrastructure?" - Page 2

EPISODE: A Podcast with Arvin Singh Arvin Singh, Founder and CEO at NextGen Technology Advisory, explains why businesses should adopt a wireless-first infrastructure strategy. He details how fixed wireless access and SD-WAN evolved beyond backup to deliver primary connectivity at scale. He connects reliability, latency, and capacity improvements to customer experience and profitability. He warns that clinging to wired-only assumptions risks falling behind more agile competitors.

Arvin Singh - "Why Rely on a Wireless-First Infrastructure?" - Page 3

Full Episode “If you're a business that's limiting yourself with wired connectivity, you might not be pushing the boundaries on capabilities, on raising the standards, on creating the next generation of customer experiences using the right set of tech, tools, and sensors to make it more frictionless engagement for your clients.”

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5 (2:39) Episode Highlights

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(3:55) From Backup To Primary: Wireless At Scale “There was a time in our history when wireless was used mainly as backup connectivity to wired circuits. But now, with telecom infrastructure built on ubiquitous nationwide 4G and 5G networks, there is ample capacity, spectrum, and access, and businesses, over the last seven to eight years, have been using wireless as their primary form of connectivity.”

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(2:51) Why Customer Experience Requires a Wireless-First Mindset “The choice is evident today. If you are not a wireless-first player or wireless-first business, you might be putting yourself in a position where you get out-executed, outcompeted by others that are competing in your same space.”

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8 (2:50) How Wireless Connectivity Directly Impacts Business Growth “Getting customer experience using wireless connectivity clearly lowers the cost of acquisition of customers because your time to turn up, your time to go live, or time to go-to- market improves rapidly, versus waiting weeks and months to get a wired circuit to get pulled to your location.”

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(4:35) Redefining Resilience with Hybrid Wireless-Wired Networks “We're seeing wireless becoming the first choice because of the pervasiveness of its signal and how far-reaching it was.”

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(4:19) Preparing Enterprises for Explosive Growth in IoT “I think the road to wireless is one where you can't be a spectator of the game. You really have to get out there and assess the type of environment you have, what are your requirements and needs, and how would you reimagine the possibilities of your operation.”

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11 (4:10) Reducing IT Burden and Cost with Multi-Mode Networks “There are enough tools at our disposal to be able to source the right players and get a quick study on what the right modality of connectivity is and what problems we can solve effectively.”

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(2:11) Discovering What Wireless Can Do for Your Business “Test out a fixed wireless connection over 5G and don't just do it for the sake of the connection. Put a business application on it and see for yourself the kind of performance, reliability, and resiliency these networks offer.”

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YOUTUBE SHORT: “There was a time in our history when wireless was used mainly as backup connectivity to wired circuits. But now, with telecom infrastructure built on ubiquitous nationwide 4G and 5G networks, there is ample capacity, spectrum, and access, and businesses, over the last seven to eight years, have been using wireless as their primary form of connectivity.” - Arvin Singh

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14 YOUTUBE SHORT: “Getting customer experience using wireless connectivity clearly lowers the cost of acquisition of customers because your time to turn up, your time to go live, or time to go- to-market improves rapidly, versus waiting weeks and months to get a wired circuit to get pulled to your location.” - Arvin Singh

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