Afshan Kinder - "Chief Customer Officers: How to Get Out of Our Own Way to Be Growth Accelerators"

Afshan Kinder explores how Chief Customer Officers can overcome internal hurdles to drive growth. She discusses the role of AI, strategic clarity, and frontline insights in enhancing customer engagement. Afshan also provides actionable advice on treating BPO partners as strategic assets and fostering alignment to accelerate organizational success.

WOW-24-7

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