)XOO(SLVRGH Үėɔ҃Ƣdž҃Ǫɔʆ˖ŽʆƷҟʢǻȈɅȥȈɅǬҏ҃ˢɔʰұˑdž҃ʆdžŽȮȮˢ҃Ǭɔʢ҃ʢɔ҃Ƣdž҃ ʢʆŽɅʔɾŽʆdžɅʢҎ҃Ŗɔʰ҃ƷɔɅұʢ҃ɅdžƫdžʔʔŽʆȈȮˢ҃ǻŽˑdž҃ʢɔ҃ʔǻŽʆdž҃ŽȮȮ҃ ˢɔʰʆ҃ȿȈʔʢŽȥdžʔҏ҃Ƣʰʢ҃ˢɔʰ҃ɅdždžƷ҃ʢɔ҃Ƣdž҃ƫȮdžŽʆ҃ŽƢɔʰʢ҃ ˖ǻŽʢұʔ҃˖ɔʆȥȈɅǬ҃ŽɅƷ҃˖ǻŽʢұʔ҃Ʌɔʢҏ҃˖Ȉʢǻɔʰʢ҃ɾɔȈɅʢȈɅǬ҃ ̅ɅǬdžʆʔҎ҃ŋdž҃Ǫɔƫʰʔ҃ɔɅ҃˖ǻŽʢұʔ҃ƢdždžɅ҃ƷɔɅdž҃˖džȮȮ҃ŽɅƷ҃ ʔǻɔ˖҃ǻɔ˖҃ƷɔȈɅǬ҃ʢǻȈɅǬʔ҃ƷȈǪǪdžʆdžɅʢȮˢ҃ƫŽɅ҃džɅŽƢȮdž҃ˢɔʰ҃ ʢɔ҃Ƣdž҃ɾʆɔʔɾdžʆɔʰʔ҃ȈɅ҃ʢǻdž҃ǪʰʢʰʆdžҎү Ҟ҂kĊz½҂Ÿ†½8Hþ

Afshan Kinder - "Chief Customer Officers: How to Get Out of Our Own Way to Be Growth Accelerators" - Page 4 Afshan Kinder - "Chief Customer Officers: How to Get Out of Our Own Way to Be Growth Accelerators" Page 3 Page 5